Freshchat
Freshchat is the messaging product of Freshworks. It puts a chat widget on a website and routes conversations from the site, WhatsApp, Messenger and other channels into one agent inbox with chatbots.
Companies using Freshchat are small and mid-market businesses in India, the United States, Europe and Southeast Asia: software vendors, e-commerce stores, education providers, travel, finance and real estate. A Freshchat widget signals a paying Freshworks customer with a support team of a few to a few dozen agents, often with Freshdesk or Freshsales alongside.
The 11,380 sites are bought by vendors of support and sales tooling, chatbot and AI agent products, CRM and telephony systems, outsourced customer-service providers and competing chat platforms. A new Freshchat site has recently set up live support or added messaging channels; a dropped one has consolidated onto another help desk or moved to a cheaper widget, which is where competitors look.
Freshchat is installed on 11,380 websites, which is 0.2% of all Live chat detections we record. Websites with Freshchat are most often served from United States (4,493), Canada (1,384) and Germany (722), and .com, .info and .net are the most common domain endings.
Websites using Freshchat
Preview filters with coarse ranges. Exact ranks and registration dates are available in the dashboard when you download a list.
11,380 websites. Sign in to download the full list (free sample below, full lists from $69/mo)
25 days ago 3 websites used Freshchat; today it is 11,380 (+379233.3%).
Top countries for Freshchat
Top TLDs
Sample of 15 websites using Freshchat
best-ranked first; the full list has 11,380| Domain | Country | Majestic rank | NetAPI rank | Contacts | First seen |
|---|---|---|---|---|---|
| comodo.com | US | 3,554 | 7,937 | email phone | 2026-10-18 |
| tes.com | DE | 6,881 | 10,215 | 2026-10-17 | |
| clicks.co.za | - | 128,688 | 12,202 | phone | 2026-10-13 |
| viewsonic.com | US | 7,620 | 13,823 | 2026-10-17 | |
| classcharts.com | DE | 525,643 | 13,879 | 2026-10-10 | |
| laser247.pro | US | - | 15,356 | 2026-10-12 | |
| fundable.com | US | 8,653 | 17,879 | 2026-10-12 | |
| ukzn.ac.za | ZA | 18,698 | 19,422 | email phone | 2026-10-21 |
| pcusa.org | - | 17,533 | 28,863 | phone | 2026-10-22 |
| baselinker.com | - | 197,747 | 35,621 | 2026-10-24 | |
| perniaspopupshop.com | DE | 360,638 | 38,743 | email phone | 2026-10-17 |
| travelist.pl | - | 350,144 | 39,666 | 2026-10-14 | |
| marksandspencer.in | - | 466,575 | 41,167 | phone | 2026-10-20 |
| weirdfish.co.uk | - | 564,664 | 42,440 | 2026-10-19 | |
| openpdf.com | US | - | 43,849 | 2026-10-18 |
Websites that started using Freshchat in the last 30 days
sample of 15; the full list has 11,380Period:last 7 dayslast 14 dayslast 30 dayslast 60 dayslast 90 days
| Domain | Country | Majestic rank | NetAPI rank | Contacts | First seen |
|---|---|---|---|---|---|
| comodo.com | US | 3,554 | 7,937 | email phone | 2026-10-18 |
| tes.com | DE | 6,881 | 10,215 | 2026-10-17 | |
| clicks.co.za | - | 128,688 | 12,202 | phone | 2026-10-13 |
| viewsonic.com | US | 7,620 | 13,823 | 2026-10-17 | |
| classcharts.com | DE | 525,643 | 13,879 | 2026-10-10 | |
| laser247.pro | US | - | 15,356 | 2026-10-12 | |
| fundable.com | US | 8,653 | 17,879 | 2026-10-12 | |
| ukzn.ac.za | ZA | 18,698 | 19,422 | email phone | 2026-10-21 |
| pcusa.org | - | 17,533 | 28,863 | phone | 2026-10-22 |
| baselinker.com | - | 197,747 | 35,621 | 2026-10-24 | |
| perniaspopupshop.com | DE | 360,638 | 38,743 | email phone | 2026-10-17 |
| travelist.pl | - | 350,144 | 39,666 | 2026-10-14 | |
| marksandspencer.in | - | 466,575 | 41,167 | phone | 2026-10-20 |
| weirdfish.co.uk | - | 564,664 | 42,440 | 2026-10-19 | |
| openpdf.com | US | - | 43,849 | 2026-10-18 |
Websites that stopped using Freshchat in the last 30 days
sample of 15; the full list has 811Period:last 7 dayslast 14 dayslast 30 dayslast 60 dayslast 90 days
| Domain | Country | Majestic rank | NetAPI rank | Contacts | Dropped |
|---|---|---|---|---|---|
| f0rbet.com | US | - | 52,464 | 2026-10-30 | |
| lotus999.pro | US | - | 55,614 | phone | 2026-10-27 |
| lotus365.blue | US | - | 55,623 | 2026-10-28 | |
| lotus365.game | US | - | 55,624 | 2026-10-28 | |
| morebeer.com | CA | 91,670 | 112,266 | 2026-10-25 | |
| playlotus365.com | US | - | 144,108 | 2026-10-26 | |
| travelio.co.id | DE | - | 148,100 | email phone | 2026-10-27 |
| sprious.com | - | - | 187,438 | 2026-10-25 | |
| teacherlists.com | US | 161,127 | 232,390 | 2026-10-27 | |
| treasurebox.co.nz | CA | 412,064 | 253,872 | 2026-10-27 | |
| learnui.design | US | 144,713 | 255,943 | 2026-11-01 | |
| christy.co.uk | CA | 514,478 | 275,482 | 2026-10-26 | |
| britishironworkcentre.co.uk | - | 633,925 | 286,329 | email phone | 2026-10-30 |
| compra-agora.com | DE | - | 307,452 | 2026-10-31 | |
| thefoldlondon.com | - | 838,276 | 314,448 | phone | 2026-10-25 |
Alternatives to Freshchat in Live chat
All Live chat technologies
Often used together with Freshchat
Questions about Freshchat websites
How many websites use Freshchat?
As of November 2, 2026, 11,380 websites load the Freshchat widget on their homepage. The number is recalculated every night from our own crawl of the web.
Who buys lists of websites using Freshchat?
Competing chat, help desk and chatbot vendors, CRM and marketing tools that integrate with Freshchat, and agencies that staff or automate customer conversations. A website with a chat widget has people answering it and a budget for support; one that just added Freshchat is setting that up, one that dropped it is looking for a replacement.
Where are Freshchat websites hosted?
United States leads with 4,493 websites, followed by Canada (1,384) and Germany (722). The country is where the website is served from; sites on a hosted platform show the platform's country.
How do I find websites that just installed Freshchat?
The New tab on this page lists websites where our crawler saw Freshchat for the first time in the last days, newest first; the Dropped tab lists the sites that removed it. Both download with a subscription and refresh every morning.
How do I get a list of websites using Freshchat?
A free BetaScan account downloads a {sample_rows}-row sample. A subscription from $69 a month gives the full list of 11,380 domains, or a dataset with emails, phones, country, hosting and ranks, filtered by country, TLD, rank and registration date. See pricing.
How does BetaScan detect Freshchat?
Our crawler fetches the homepage of every domain we track and matches the page and its response headers against the signatures of 7,636 technologies. A website counts as using Freshchat when its latest crawl shows the signature; when the signature disappears, the site moves to the dropped list.
How can you tell a website uses Freshchat?
The page loads a script from wchat.freshchat.com or a regional Freshworks domain and initialises window.fcWidget with a token and host, after which a chat launcher with fc- or freshchat-prefixed class names appears. Newer installations loaded through the unified Freshworks widget reference fw-cdn.com and a widget id in the configuration object.
Which businesses use Freshchat?
Small and mid-sized companies that run a support or sales desk and want messaging alongside email tickets: SaaS and IT services, online retailers, ed-tech and universities, travel and hospitality, fintech and insurance. Indian companies are well represented because Freshworks has its roots there, and the product is also common among mid-market firms in the United States and Europe.
What can you sell to companies using Freshchat?
Tools and services that plug into a support operation: knowledge-base and self-service software, AI chatbots and automation, CRM and sales engagement, cloud telephony and call centre platforms, customer feedback and survey tools, workforce management, and outsourced support staffing. Since many of these companies use several Freshworks products, integrations with that ecosystem are a selling point.