Issue trackers

Issue trackers in this category are the tools a website uses to report errors, collect feedback and show service status: error monitoring such as Sentry and BugSnag, visual feedback widgets such as BugHerd, status pages such as Atlassian Statuspage and Instatus, uptime monitoring such as UptimeRobot, and feature request boards such as Canny. The owners are software products, SaaS companies, agencies and online services that treat reliability as part of the product. For lead generation these sites have an engineering team and a budget for operations tooling: a market for application performance monitoring, logging and observability, customer support software, QA and testing services, and incident management vendors.