Documentation

Documentation tools publish product manuals, help centres and API references. The category includes help centre software such as Zendesk, documentation platforms such as GitBook and ReadMe, static documentation builders such as Docusaurus, MkDocs and Sphinx, API explorers such as Swagger UI, and WordPress knowledge base plugins such as BetterDocs. The owners are software companies and SaaS products and open source projects, with a support or developer relations team behind the site. For lead generation a public documentation site signals a product with users to support: a market for customer support software, search and AI assistant tools, translation and localisation services, API management, and technical writing agencies.